Refund policy
Unworn, unstained, odor free and unwashed merchandise in its original condition can be returned within 3 days of your order delivery date (must receive authorization # from us prior to sending items back) Sassie Girl Fashion does NOT offer refunds, however, we will offer an exchange (shipping will be customers responsibility) . All request for returns must be submitted to info@sassiegirlfashion.com or call (212) 389-1884 between the hours of 10am - 8pm Eastern time
Items must be in original condition. No sale items, clearance items, bodysuits, swimwear or accessories will be accepted.
Return shipping fee is the responsibility of the customer. We do not provide return shipping labels or refund for shipping.
RETURNS PROCESS
Once your return is submitted via our online portal here, it will be in review. After your return is approved you will receive a follow-up email containing instructions for returning. To re-iterate, we do not offer refunds and we do not accept returns of items that are not in their original state.
Upon receiving your returned item(s), we will inspect it for defects and/or signs of wear. If we detect that the item has been worn or damaged we reserve the right to deny your return.
Once we've determined your item is in good condition you will be emailed or called . Please allow up to 7 business days for your return to be processed and finalized. Due to the volume of orders that we receive daily, we cannot guarantee that your return will be processed on the day that it is received.
FINAL SALE ITEMS
Discounted items and items purchased on promotion are NOT eligible for return. They are FINAL SALE. If you used a coupon or purchased an item on clearance, the item is final sale.
Body suits are FINAL SALE due to the delicate nature of the item.
ORDER NOT DELIVERED OR RETURNED TO SENDER
In the event that your order is returned to us as undelivered there will be a 15% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and shipping cost.
Please ensure that your address is correct when you place your order.
By completing a purchase with Sassie Girl Fashion you are agreeing to our full return policy
Items must be in original condition. No sale items, clearance items, bodysuits, swimwear or accessories will be accepted.
Return shipping fee is the responsibility of the customer. We do not provide return shipping labels or refund for shipping.
RETURNS PROCESS
Once your return is submitted via our online portal here, it will be in review. After your return is approved you will receive a follow-up email containing instructions for returning. To re-iterate, we do not offer refunds and we do not accept returns of items that are not in their original state.
Upon receiving your returned item(s), we will inspect it for defects and/or signs of wear. If we detect that the item has been worn or damaged we reserve the right to deny your return.
Once we've determined your item is in good condition you will be emailed or called . Please allow up to 7 business days for your return to be processed and finalized. Due to the volume of orders that we receive daily, we cannot guarantee that your return will be processed on the day that it is received.
FINAL SALE ITEMS
Discounted items and items purchased on promotion are NOT eligible for return. They are FINAL SALE. If you used a coupon or purchased an item on clearance, the item is final sale.
Body suits are FINAL SALE due to the delicate nature of the item.
ORDER NOT DELIVERED OR RETURNED TO SENDER
In the event that your order is returned to us as undelivered there will be a 15% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and shipping cost.
Please ensure that your address is correct when you place your order.
By completing a purchase with Sassie Girl Fashion you are agreeing to our full return policy
